Sydney Szparaga
Operational Infrastructure
Working Together / What to Expect
szparaga-consulting
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The short version

You've got a business to run.
Let's make sure your systems can keep up.

This document covers how I work, what you can expect from an engagement, and answers to the questions most people have before they reach out. If something isn't covered here, just ask.

How we can work together

Project-Based

One-time engagement

A defined scope with a clear deliverable. Best for companies that need something built, implemented, or fixed.

  • Software implementations
  • Playbook & process design
  • Workflow audits & fixes
  • Compliance infrastructure
  • One-time system builds

Fractional

Ongoing retainer

Embedded part-time support monthly. Best for growing teams that need senior ops without a full-time hire.

  • Board & executive operations
  • Vendor & outside counsel mgmt
  • Cross-functional program ownership
  • Deadline & renewal tracking
  • Team enablement & documentation

Advisory

Flexible / as-needed

Strategic guidance for teams figuring out where to start. Best for founders or GCs who need a sounding board.

  • Tool selection & evaluation
  • AI workflow strategy
  • Ops infrastructure roadmapping
  • Legal ops team coaching
  • Process gap assessments

Frequently asked

How do we get started?

Reach out by email and tell me about what you're working on. I'll follow up with a short call to understand the scope and we go from there.

How long does a project take?

Smaller projects (playbooks, audits, system builds) typically run 2–6 weeks. Software implementations vary. Fractional engagements run month-to-month.

What industries do you work with?

My background is fintech and crypto, but broken systems exist everywhere. I've worked with engineering firms, healthcare companies, and small businesses. Industry doesn't matter.

What do you need from us?

Access to the right people and tools, and a willingness to implement what we build. The biggest predictor of success is internal buy-in, not budget.

What's included in a typical engagement?

Most engagements include a discovery phase, a clear work plan, regular check-ins, and a handoff document so your team can maintain what we build. Nothing gets abandoned.

Can you work with a solo founder?

Absolutely. Some of my most impactful work has been with two-person teams who needed to operate like a much bigger company. Early infrastructure is where I add the most value.

Do you work remotely?

Yes — fully remote. Based in Mt. Pleasant, SC, working with clients across the country. Everything from discovery to delivery happens virtually.

What if we don't know what we need?

That's the most common starting point. Reach out anyway — half the value I bring is helping you figure out what to prioritize. You don't need a perfectly scoped brief.

A note on pricing

Every engagement is different, so pricing is based on scope and timeline. Whether you need a one-time project or ongoing support, reach out and we'll figure out what makes sense. No surprises — scope, deliverables, and cost are agreed on before anything starts.

Project-Based Flat fee, scoped upfront
Fractional / Retainer Monthly, agreed in advance
Advisory Hourly or monthly block

Ready when you are

Let's figure out what you actually need.

smszparaga@gmail.com